Ensuring Digital Payments in Retail Industry with Software Testing Solutions - IQVIS Inc.

Ensuring Digital Payments in Retail Industry with Software Testing Solutions

The number of retail shoppers has increased over the passage of time, and it is expected that the number of credit card users will reach up to 17.5% by 2021. Digitization in e-commerce shopping has affected the usage of cash payments a great deal which calls for robust digital payment gateways. Similarly, mobile app testing companies are also coming up with quality solutions to ensure safe and secure online payments. Payment gateways being highly vulnerable to sensitive user data, needs premium security measures. Banks and other financial institutions are also adopting necessary measures to ensure secure and smooth transactions. Software quality plays a pivotal role in making an application secure and ensuring user’s peace of mind.

According to the US Census Bureau, online retail sales are expected to grow by 20% between 2018 and 2022. This calls for immediate action on securing the digital platforms with the help of software testing. Payment gateways allow online transactions and make online shopping easier for credit card users. When a customer enters their personal information online, the application is connected to a payment gateway. All the payment information is secured by encrypting customer’s data and allowing customers to proceed further with completing the payment. Once the processing is completed, the gateway responds the application whether the transaction is complete or not.

Retail businesses gravely rely on the payment gateway technology. In order to enable the functions of a website, programmers build application programming interfaces (APIs). E-commerce businesses also require point-of-sale terminals that are connected via internet. Users across the world are concerned about their transactions being safe. Thus, payment gateways keep the user information secure from any possible threats. This is how online businesses earn good reputation and customer loyalty. Testing plays a vital role in ensuring that application is free from any security loopholes. Software development teams also use automated tools to test payment gateways effectively. They decide what needs testing and how the testing will be carried out. There are different strategies that developers use to ensure that the digital payments are secure from any threats.

Software developers and testers work diligently to ensure security and data encryption. Thus, they come up with various strategies and perform different testing techniques for the payment gateways. As we know that payment gateways are one of the most crucial part of any e-commerce business, as users make payments online and hesitate to share sensitive information on the internet. If there are any glitches in the payment process, it leaves a negative impact on the customers. So, it is important that rigorous testing is carried out and each component of the application is tested before implementation. Testers should choose best software testing tools carefully and devise effective software testing strategies. They choose either one or a blend of different testing techniques which include functional, integration, security and performance testing. It becomes challenging for software testing companies to make payment gateways completely error-free but they put in their best efforts to secure the online platforms which contribute to increase the return on investment (ROI) for the e-commerce businesses.

 

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