Chatbots are the major disruptors in the business arena, allowing companies to automate their processes from sales and marketing to customer services. Facebook, Microsoft, and Telegram have already stepped into it, developing their own chatbots and chatbot platforms.
A number of companies find chatbots as something that does not make sense and ignore it for being complicated. However, it is not the case as chatbots are simple to implement and surprisingly easy to develop.
With the development of tools and advancement in technology, you can deploy chatbots to make the process easy and automate your business processes. If you want to read in details as to how conversational AI is disrupting customer service and business process, read this post that we wrote last month.
Today, we’re listing down some of the most sought-after platforms for the development of bots. If you are thinking of deploying chatbot in your business, have a look at some of the top platforms to build your own.
1. Meokay
Customize your discussion and make an emotional connection with your customers through MEOKAY. It is one of the best tools to develop conversation messenger bot. Made for both skilled and unskilled developers, it helps in creating a series of easy to flow steps.
Meokay also comes with various monetization opportunities to leverage signals to suggest added products/services. It can work seamlessly with Facebook messenger and comments. Moreover, it can identify variations in your trigger words and allows easy integration with bKash, Stripe, and PayPal. Without the need of any designer and front-end developer, you can get started and make your own chatbot within no time.
2. Smooch
Smooch is another popular chatbot platform that acts as a connector between messenger apps like Zendesk, Facebook Messenger, WeChat, Front, and Line. It allows you to streamline your conversation in a single app by linking them to messaging apps. Smooch allows you to answer queries from the clients’ right from the business app itself.
With Smooch, you can simplify your conversations with your teams and automate workflow. The connectors will also help you create chatbots, answering your customer chats.
3. Chatfuel
How about building a Facebook bot without hiring a full-time developer. If you are looking to create AI chatbot to meet your needs, Chatfuel is a one-stop solution. The myriad of tools can make your customer’s experience smooth, rich and seamless.
Without programming, easily add or delete content and launch a full-featured chatbot in 7 minutes. You can also automate answers to frequently asked questions and engage your audience like never before.
4. The Bot Platform
The Bot Platform is a trusted platform for developing bots on messenger. Used by popular brands, musicians, and celebrities, the platform’s CMS allows you to build, test and deploy bots on Workplace and Facebook. Without the need for coding experience, you can deploy bot within minutes.
The marketing automation in “The Bot Platform” allows bot users to categorize based on how they interact with the bot. It can also be integrated into Google Analytics to gain deeper insights on user interaction.
5. Telegram Bots
Telegram Bots have been very popular as you can build a bot directly from messaging apps themselves. The open source chatbot code allows third parties to create and integrate bots of their own. Moreover, the Telegram API can send personalized notifications, alerts, reminders, and news. For a unique customer experience, you can integrate the API with apps like Github and YouTube.
If you had trouble developing your own bot, feel free to contact us anytime. Our team has deep expertise in the development of bots for social media, chatting applications, websites, and business applications.
Great and helpful blog to everyone. Thanks a lot for sharing this amazing article.
Hmmm…interesting list. I, however, was thinking that you may want to include Engati as well. Engati is a chatbot platform that allows you to build, manage, integrate, train, analyze and publish your personalized bot in a matter of minutes. It presently supports eight major messaging platforms including messenger, Kik, telegram, line, Viber, Skype, slack and webchat with a focus on customer engagement, conversational commerce, and customer service and fulfillment.
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